Entries from Searchlight Crusade tagged with 'customer service'

Customer Disservice and Alienation - Why Nobody Else Talks to My Clients For Me

(This article was originally written in July 2008. The genesis was a bad experience with medical office staff, but it applies to every customer service situation there is. If the professionals themselves are too busy to handle your problem personally,...

Customer Disservice and Alienation - Why Nobody Talks to My Clients Except Me

I still don't have the tooth pulled, but as of late last night, it seemed like the antibiotic had finally caught up to the infection, and the pain went down a lot over a couple of hours. It still...